TERMS & CONDITIONS OF USE

By accessing our services, you agree to be bound by these terms, including the Mandatory Arbitration and Class Action Waiver (Section 8).

Last Updated May 2026.

IMPORTANT: These Terms govern your access to and use of www.runningtheextramiles.com (“Website”), the Everfit App, and all services provided by Dr. Bonnie Wilder (“Coach,” “Physical Therapist,” or “Company”).

1. Medical Disclosure & Assumption of Risk

Physical Therapy & Coaching Disclaimer

All information provided is on an “as is” basis. Virtual physical therapy may not be appropriate for all conditions. You should always seek the advice of your primary physician regarding medical conditions. Any recovery timelines provided are estimates only and vary based on individual progress and adherence.

Medical Condition Disclosure

You acknowledge that you are physically sound and suffer from no condition or impairment that would prevent participation. It is your sole responsibility to inform the Coach/PT of any health concerns prior to starting any activity.

Assumption of Risk

You agree that you engage in physical exercise or activity at your own risk. This includes, but is not limited to:

Use of equipment (mechanical or otherwise).
Activity on public/private roads, trails, pools, or open water.
Accidents arising out of the negligence of the Coach/PT.
Injuries resulting from malfunctioning equipment or improper maintenance of facilities.

2. Waiver, Release, and Indemnification

Release of Liability

You release and discharge Dr. Bonnie Wilder and Running The Extra Miles from any and all claims or causes of action arising out of negligence. This release is intended to be as broad and inclusive as permitted by the laws of the State of Connecticut.

Indemnification

You agree to defend and hold harmless the Company from any loss, liability, or cost (including attorney fees) arising from your use of the Website, services, or your breach of this agreement.

3. Financial Terms & Sales Policy

Commitment & Refunds

All Sales are Final: Once a payment is processed, no refunds will be provided under any circumstances.
Program Commitment: Enrollment implies a four (4) month commitment unless otherwise stated. Installment plans are a convenience and do not reduce the total financial obligation for the full term.
Automatic Renewal: Subscriptions renew automatically at the full rate unless cancelled in writing at least fourteen (14) days prior to the renewal date.

Cancellations & Pausing

Early Termination: If you elect to end a program early, you remain responsible for the full fee. At the Company's discretion, early termination may be granted in exchange for a $500 liquidated damages fee.
Pausing: Requests must be made via the Everfit app with at least 14 days' notice. Pausing is granted at the Company's sole discretion.

Failed Payments

If a payment fails, you have a 5-day grace period to update information. After this, access will be suspended. Overdue accounts accrue interest at 10% per annum.

4. Service Delivery & Client Conduct

Digital Delivery

Services are delivered via the Everfit App. Custom programming is typically delivered in 4-week cycles. Future programming may be adjusted or shifted if a client does not complete assigned workouts to ensure safety and proper progression.

Client Initiation

Certain services (check-in calls, specific training analyses) require client initiation. You must proactively request these features to benefit from them.

Termination of Service

The Company reserves the right to terminate access at any time for non-payment, inappropriate conduct, or actions that hinder the therapeutic process. No refunds will be provided upon termination.

5. Intellectual Property & Media Release

Ownership

All Website content, logos, proprietary programming, and educational materials are the intellectual property of the Company. You are granted a limited, non-transferable license for personal, non-commercial use only.

Audio/Video Release

You authorize Running The Extra Miles to use your story, voice, and likeness (captured via photo or video) for future products or marketing without compensation. You waive the right to inspect or approve the finished product.

6. Privacy Policy & Communications

Data Collection

We collect personally identifiable information to provide services and personalize your experience. We do not sell or lease your data to third parties.

Marketing Consent

Email: By providing your email, you consent to receive communications. You may opt out via the "Unsubscribe" link.
SMS: By providing your phone number, you consent to receive service updates and marketing texts. Reply STOP to cancel.

7. Website Use & Security

Eligibility: You must be of legal age to form a binding contract.
Conduct: You may not use the Website for any unlawful purpose, including hacking or transmitting defamatory material.
Security: While we maintain safeguards, we cannot guarantee 100% security of your data.

8. Dispute Resolution (Mandatory Arbitration)

PLEASE READ CAREFULLY—THIS AFFECTS YOUR LEGAL RIGHTS.

Mandatory Arbitration: All disputes arising from this agreement shall be resolved through final and binding confidential arbitration in Connecticut, administered by the American Arbitration Association (AAA).
Class Action Waiver: You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
Time Limit: Any claim must be commenced within one (1) year after the claim arises, or it is permanently barred.
Exceptions: Small claims court matters and disputes regarding intellectual property infringement are exempt from mandatory arbitration.

9. Governing Law

This Agreement is governed by the laws of the State of Connecticut. Any legal proceedings not subject to arbitration shall be brought exclusively in federal or state courts located in Connecticut.

10. Entire Agreement

This document, along with the Privacy Policy, constitutes the entire agreement between you and Running The Extra Miles. If any portion is held invalid, the remainder of the agreement remains in full force.

11. Contacting Us

We encourage our customers to contact us with questions or comments about our services. Please feel free to do so by sending an e-mail to [email protected] or calling us at +1 860-936-9439.

If you have any questions or inquiries concerning any of the Terms, you may contact the Company by e-mail at

[email protected]

or by regular mail at:

Running The Extra Miles

12 Crossroads Plz

West Hartford, Connecticut, 06117

PRIVACY POLICY

Last Updated May 2026.

Running The Extra Miles (“Company,” “we,” “us”) respects your privacy. This policy explains how we collect, use, and protect your Personal Information across our Website, the Everfit App, and our clinical/coaching services.

1. Information We Collect

We collect information to provide specialized health services and to operate our digital platforms effectively.

A. Information You Provide Directly

Identity & Contact: Name, email, phone number, address, age, gender, and birth date.
Health & Fitness Records: Personal health records, injury history, workout data, and nutritional habits provided for physical therapy or coaching.
Account Credentials: User IDs and passwords for platform access.
Third-Party Data: Information from social networks (e.g., YouTube/Google) if you choose to link your accounts to our services.

B. Information Collected Automatically

As you navigate our Platform, we use cookies, web beacons, and pixel tags to collect:

Technical Data: IP address, browser type, operating system, and system configuration.
Usage Data: Pages visited, links clicked, and time spent on our Sites to analyze the effectiveness of our programming.

2. How We Use Your Information

We process your data based on your consent, our contract with you, or our legitimate business interests.

Clinical & Coaching Delivery: To provide physical therapy, design custom workouts, and manage your health progress.
Platform Functionality: To diagnose server problems, update software files, and provide network connectivity.
Business Operations: For billing, auditing, fraud prevention, and legal compliance.
Communications: To send security alerts, policy changes, and marketing materials (in accordance with your preferences).
AI Policy: We may use AI tools to enhance platform performance, but we do NOT retain Personal Information to train generalized AI or machine learning models.

3. SMS and Mobile Messaging

We maintain strict standards for mobile privacy:

Consent: Providing a phone number is optional. You must explicitly check a box to receive non-marketing or marketing texts.
No Sharing: Mobile information and SMS "opt-in" data will not be shared with third parties or affiliates for marketing purposes.
Opt-Out: Reply STOP at any time to cancel. Consent is not a condition of purchase.

4. Sharing Your Information

We do not sell your Personal Information for monetary compensation. We only share data in the following cases:

Authorized Service Providers: Vendors who help us process payments, host our website, or deliver packages. These vendors are contractually prohibited from using your data for any other purpose.
Clinical Collaboration: As necessary to facilitate your physical therapy or coaching services.
Legal Requirements: To comply with subpoenas, court orders, or to protect the safety of our users and the Company.
Corporate Transactions: In the event of a merger, sale of assets, or bankruptcy.

5. Data Retention & Security

Retention: We retain Personal Information only as long as necessary for clinical, tax, or legal requirements. In some cases, we anonymize data for research or statistical purposes.
Security: We implement physical, technical, and administrative safeguards. However, no system is 100% secure; you are responsible for keeping your account credentials confidential.

6. Your Rights & Choices

Depending on your location (e.g., California, EEA, UK), you may have the following rights:

Access & Correction: You can review or update your account information at any time.
Deletion: You may request that we delete your personal data, subject to certain legal hold requirements.
Opt-Out: You can unsubscribe from marketing emails via the "Opt-Out" link or by emailing us with "Unsubscribe" in the subject line.
Do Not Track: Our platform currently does not respond to "DNT" signals.

7. International Transfers & Children’s Privacy

Global Transfers: We are a U.S.-based company. We comply with the EU-U.S. Data Privacy Framework (DPF) for international data transfers.
Children: We do not knowingly collect information from children under 16 (or 13 in the U.S.). If we learn such data has been collected, we will delete it immediately.

8. Your Rights and Choices

We respect your rights regarding how your Personal Information is used. You can request access to, correction of, or deletion of your Personal Information by contacting us via the details in the "CONTACT US" section.

Identity Verification: To protect your data, we will ask you to provide information to verify your identity before fulfilling a request. This depends on your prior interactions with us and the sensitivity of the data.
Retention Exceptions: If you request deletion, we may still retain certain information for recordkeeping, to complete ongoing transactions, to comply with the law, or for other purposes permitted by applicable state privacy acts.
Authorized Agents: You may designate an authorized agent to make requests on your behalf. We will require proof that the agent has signed permission to act for you and may verify your identity directly.
Right to Appeal: If we deny your request or fail to act within 45 days, you have the right to appeal. Please contact us using the details in the "CONTACT US" section to initiate an appeal.

9. State-Specific Privacy Rights

A. Connecticut Privacy Rights (CTDPA)

This section applies to Connecticut residents. You have the right to access, correct, delete, and obtain a copy of your personal data, and to opt out of targeted advertising. If we decline to take action on a request, you have the right to appeal our decision.

B. Virginia Privacy Rights (VCDPA)

Virginia residents have the right to be notified about data collection, request access/correction/deletion, and opt out of targeted advertising, data sales, or certain profiling. If a request is denied, you have the right to appeal following the process outlined in Section 9.

C. Utah Privacy Rights (UCPA)

Utah residents are granted the right to access and delete personal data, and the right to opt out of targeted advertising or the sale of personal data.

D. California Privacy Rights (CCPA/CPRA)

As previously noted, Running The Extra Miles does not sell your Personal Information for monetary compensation. California residents have the right to opt out of the "sharing" of information for cross-contextual targeted advertising.

10. International Compliance (EEA/UK/Switzerland)

We adhere to the EU-U.S. Data Privacy Framework (DPF) and its UK/Swiss extensions. Individuals in these regions have the right to object to processing, request data portability, and withdraw consent at any time.